How can we help you? 

Please have a look at our frequently asked questions.

Payments

What payment methods do you accept?

We provide the following payment methods:

Visa, Mastercard

Is my payment information secure?

Yes.

We use the easypay company. Easypay is a payment institution supervised by Banco de Portugal and authorized to provide the service in all SEPA zone countries.

Orders

When do I receive my order?

You will receive your order:

PT: 2 business days

EU: 4 business days

What is the price of shipping?
Nenhuns. Os portes são gratuitos para toda a Europa.

Exchanges & Returns

What is the cost of the return?
Returns are free of charge. Please contact us so we can make your exchange / return.
What is the delay time?
The exchange or return has a period of 8 days.

Still have doubts?

Contact us:

info@locoluxo.com

+351 256 835 130